Guest Help
- How do I book a watercraft?
- What is the service fee?
- How are incidentals handled?
- Do I need insurance to rent a boat?
- What is Boatify Rentals’ cancellation policy?
- Boatify Rentals Inclusion Policy
- Boatify Rentals’ Community Guidelines
- How do I message with the boat owner?
- Why can’t I call the boat owner directly?
- Do I need to pay a deposit to hold the reservation?
- What happens when I accept a trip offer?
- Can I make changes to a pending booking inquiry?
- Can I make changes to my confirmed booking?
- What happens if my inquiry is declined?
- Why did Boatify Rentals request my ID?
- What type of payment does Boatify Rentals accept?
- Can I use multiple payment methods for a reservation?
- Can I pay outside of Boatify Rentals?
- Can I pay with any currency?
- What is a security allowance?
- Why is my credit card getting declined?
- Important information for your trip
- What should I expect before a charter?
- Can I rent a boat without a captain?
- How do I cancel a confirmed booking?
- Can I cancel if there is bad weather?
- What if the boat owner has to cancel my booking?
- How does Boatify Rentals handle refunds?
- I had a bad experience on my trip. What should I do?
- I received a claim for the security allowance. What is this?
- Will my credit card be charged?
- How is the claim resolved?